Sales Terms & Conditions

In this present text for Sales Terms & Conditions, the word ShengFeng is used as an abbreviation for Zhejiang ShengFeng Liquid Equipment Co., Ltd.

OEM&Customized：

If your quantity good, OEM or Custom is welcomed.

 

Drawings:

The drawings may be updated and are for reference.

 

Payment:

We accept normal payments in the E-commerce Platform with Credit Card, Paypal.

If you are a company purchaser and need Bulk order using T/T by bank transfer, welcome to contact us to get a PI.

 

SHIPPING:

Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. If not sure, please check with your country's customs office.

Shipping time may be delayed by the influence of Customs, holidays, events or other uncertainties. If your tracking number gets no logistics information, as thousands of parcels sent to foreign countries, please contact us first and kindly do not directly open the dispute. We will contact the shipping agent to solve the problem timely. Thanks for your understanding.

If you have any questions or want to choose any other faster International Express, please contact us before purchasing.

 

Return:

Returns are accepted on most UNUSED items within 7 days of receipt, but the customer has to pay the return shipping cost.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 
To start a return, you can contact us at allen@cn-shengfeng.com. If your return is accepted, we’ll send you a return accepted email. Items sent back to us without first requesting a return will not be accepted. 
You can always contact us for any question at allen@cn-shengfeng.com

 

Damages and Issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items 
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 
Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Force Majeure

ShengFeng shall not be held responsible of any kind of contractual non performance caused by earthquake, by fire, by any act of nature, war, pandemic, embargo, riot, terrorist act, police act, industrial disputes, strike, shortage of labour, shortage of transport, shortage of fuel, shortage of power, import or export restrictions, currency restrictions, shortage of raw materials, non performance of sub vendors or any other causes beyond ShengFeng’s reasonable control, even if foreseeable.

 

Design and Material Changes

Due to continuous process of improvement product specifications are subject to change without notice.

 

Limited Warranty

ShengFeng provides a limited guarantee up to 12 months from date of shipping of ShengFeng’s private labelled products against defects of manufacturing or materials or design. A written claim must be filed within 12 months of the shipping date from ShengFeng.

This limited warranty takes effect only upon inspection by ShengFeng and decision solely by ShengFeng finding the goods to be defective either in manufacturing or material or design. Consequently once established by ShengFeng that the goods are not suitable for the purpose were bought for, the goods will be at ShengFeng’s option, repaired or replaced free of charge excluding transportation costs.

For all other products sold by ShengFeng the applicable warranty is limited to the actual warranty received by ShengFeng from its suppliers.

ShengFeng’s limited warranty extends only to original buyers of goods and may not be transferred without ShengFeng’s prior written consent.

Claims for labour costs and other expenses required to replace such defective product or to repair damage resulting from the use thereof will not be allowed by ShengFeng.

ShengFeng’s liability is strictly limited to the price paid for the defective product.

This limited warranty does not apply to fragile goods or to products where shorter life is expected. Similarly, corrosive, high chemical concentration, abrasive, high cycle, shock and impact applications, extreme or marginal pressure and temperature applications are not covered by this limited warranty.

Normal usage’s expected wear are not covered by ShengFeng’s limited warranty.

This limited warranty is nullified if the products have not been properly installed or have not been properly maintained or have not been properly inspected or have not been put to the appropriate use.

It is the Customer’s responsibility to implement a preventive inspection and maintenance plan.

ALL OTHER WARRANTIES EXPRESSED AND IMPLIED ARE HEREBY DISCLAIMED. UNDER NO CIRCUMSTANCES ShengFeng SHALL BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITOR ANY OTHER SPECIAL DAMAGES.

 

Ownership and Title

The ownership and the title of the goods does not pass to the customers (the purchaser) until goods are paid for in full.

 

Patent Infringement

If any of the goods are to be furnished as per the Customer’s specifications, the Customer agrees to indemnify ShengFeng against all liabilities and expenses resulting from any claim of infringement of any patent in connection with the production and sale of such goods.

 

Confidentiality

All documents submitted by ShengFeng such as quotations, invoices, technical or commercial data, estimates, designs, drawings, sketches, photographs, digital documents are confidential and shall not be shared nor transmitted to third parties outside to the Customer’s organization.

 

Prices

All Prices do not include freight or applicable taxes. Prices are subject to change without notice.

 

Quotations

All quotations are subject to change without notice and supersede all previous quotations unless expressly agreed by ShengFeng.

 

Suspension of Performance

If in ShengFeng’s judgment reasonable doubt exists as to the Customer’s financial responsibility or if Customer’s account is past due in payment of any amount owing to ShengFeng, without liability and without prejudice to any other remedies, ShengFeng reserves the right to suspend performance, to stop manufacturing, decline to ship, to stop any material in transit, until ShengFeng receives payment of all amount owing to ShengFeng or proper assurance of such payment.

 

Taxes

Any taxes which, under any existing or future law, ShengFeng may be required to pay or collect with respect to the sale, purchase, delivery, manufacturing, storage, processing, use, consumption or transportation of any of the goods or services covered shall be paid promptly by the Customer to ShengFeng on demand.

 

Disclaimer
Please use the products fitting with your local laws and customs. No warranty is given or implied in respect of information or recommendations or that any use of products will infringe rights belonging to other parties. We reserve the right to change product design and properties.